Terms
Version 1.0 · Last updated: —
Draft — legal review pending
This text is a draft. Have it reviewed by a legal specialist before launch.
1. The service
Hackie explains topics in visual, step-by-step guides generated with AI. The explanations are general and informative and do not replace professional advice. See also our Privacy Policy.
2. Your account
You need your own account. You are responsible for keeping your login details safe and for activity from your account.
3. Children and permission
We do not ask for your age at registration and do not collect data specifically targeted at children. Users under 16 need permission from a parent or guardian to use Hackie. That parent or guardian is responsible for supervising use.
4. No personalised ads
Hackie does not show personalised advertisements based on your behaviour or personal data.
5. Use and liability
You use Hackie as intended. AI-generated explanations may contain errors. Always verify important information yourself, especially regarding health, money, electricity, tools and fire. HulpTool is not liable for damages from following the explanations.
6. Account deletion
You can delete your account and personal data at any time via Account → "Delete account". Generated guides remain available as an anonymous cache.
7. Changes
We may update these terms. For important changes we'll notify you via the app or email (if you've given consent).
8. Subscription, renewal and cancellation
Hackie offers a free account and paid subscriptions (Lite and Pro), monthly or yearly. A paid subscription renews automatically at the end of the term unless you cancel beforehand. You can cancel anytime via your account or our support; you keep access until the end of the paid period. Current prices are on the plans page. A one-time lifetime purchase does not expire.
- Chamber of commerce (KVK)
- 42132916
- VAT number
- NL005521501B52
- Contact
- support@hackie.eu
9. Automated use and scraping
It is not permitted to query Hackie on a large scale or automatically, to scrape the service, to systematically copy content, or to reverse-engineer the API or infrastructure. This also applies to training AI models. We may block access in case of abuse.
10. Limitation of liability
AI-generated explanations may contain errors and are intended as general information. To the extent HulpTool is liable, that liability is limited to a maximum of the amount you paid for your subscription in the past twelve months. This limitation does not apply to intent or gross negligence by HulpTool.
11. Abuse and blocking
In case of abuse, fraudulent use or conduct contrary to these terms, HulpTool may temporarily or permanently block an account. We will notify you, unless this is reasonably impossible.
12. Applicable law
These terms and your use of Hackie are governed by Dutch law. Disputes are submitted to the competent court in the Netherlands.
13. Contact
Questions? Contact HulpTool, KVK 42132916, via support@hackie.eu.